Privacy policy

Updated 2 October 2026

This notice explains personal information used when you visit this website or contact Kind Thai Massage through the contact details shown here.

Who to contact

For privacy questions or requests, contact Kind Thai Massage, 10a Ruislip Road, Greenford, UB6 9QN. Email KindThaiMassage@gmail.com or call 07475 520 927.

Information and purposes

This website has no account registration, online payment or booking form. If you phone or email, you choose what to share, such as your name, contact details, appointment preferences and your message. These details are used to answer your enquiry and arrange the service you request. The lawful basis is taking steps at your request before a contract, or performing that contract. General enquiries may be handled on the basis of the legitimate interest in responding to customers.

The website is delivered through Cloudflare. Technical information, including your IP address, requested pages and browser information, may be processed to deliver the website, prevent abuse and investigate faults. The lawful basis is the legitimate interest in keeping the website available and secure.

Please avoid sending detailed medical information by ordinary email. Contact the therapist to discuss how to provide any information needed for your treatment. This website does not collect treatment or medical records through a form.

Google Maps

The embedded Google map loads automatically as you approach it on the page. Loading it sends information such as your IP address and browser details to Google, which may use cookies and similar technologies. Your browser’s privacy settings can block third-party content and manage cookies. Opening an external Google Maps link takes you to Google directly.

Service providers and overseas processing

Cloudflare provides website delivery and security. Google provides the embedded map and the Gmail email service used for enquiries. These providers may process information outside the UK. Their privacy information explains their international processing and safeguards: Cloudflare privacy policy and Google privacy policy.

How long information is kept

Enquiry information is needed while responding to you and arranging any requested appointment. Any further retention depends on the nature of the correspondence, the service provided and applicable record-keeping or dispute requirements. Contact us for details about a particular record. Technical information held by service providers is subject to their service settings and retention policies.

Your rights

Depending on the circumstances, you can request access, correction, deletion or restriction of your personal information, object to processing based on legitimate interests, and request portability of qualifying information. Where processing relies on consent, you can withdraw it without affecting earlier lawful processing. Contact us using the details above.

You can also complain to the Information Commissioner’s Office, the UK data protection regulator.

Changes

The date above shows when this notice was last updated. See our cookies and map privacy page for controls available on this website.